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Jr. Billing Associate

Company: HCL Technologies
Location: Montgomery
Posted on: November 23, 2021

Job Description:

Jr. Billing AssociateThe is Primary responsibilities include the research and resolution of maintenance coverage, billing issues and answering and responding to internal/customer questions regarding maintenance contracts.ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide customer and sales support regarding pricing, billing questions/revisions, collections, contract cancellations and problem resolution. Lead efforts in reviewing accounts with outstanding balances.
  • Work closely with Electronic Data Collection (EDC) and Sales teams to resolve any maintenance contract set-up/structure issues that may prevent the set-up process.
  • Create/maintain equipment records and create new customer records. Collaborating with customer to resolve billing errors. Create and update spreadsheets in SharePoint.
  • Set-up MFP and MPS maintenance contracts in EA.
  • Review, research and process contract credits and re-bills. Calculating & tracking financial statement
  • Responsible for weekly forecast/activity reporting.
  • Other duties as assigned.The Expertise you have 1-2 Years of Billing experience is must.QUALIFICATIONS (SKILLS, KNOWLEDGE AND ABILITIES REQUIRED)
    • Must be analytical with strong problem solving ability
    • Excellent communication skills (verbal and written)
    • Possess exceptional time management skills
    • Detail oriented
    • Professional
    • Strong organizational skills
    • Must be able to multitask
    • Must be able to work overtime at the end of each monthCOMPUTER SKILLS
      • Proficiency using MS Office Suite, Excel (Intermediate), Word
      • SharePoint and eAutomate preferred, but not requiredEDUCATION AND/OR EXPERIENCE
        • BS/BA Business, Finance, Marketing or Accounting degree or equivalent work experience required
        • Recent customer service experience preferredLANGUAGE SKILLS
          • English (reading, writing, verbal)OTHER SKILLS- Data entry- Attention to detail- Strong excel skills- Algebra and accounting skills- Crediting accounts- Customer service- Strong understanding of Microsoft Office- Processing credits- Contract set up- Validating data- Being able to switch from multiple tasks quicklyhcl_bservJob Type: Full-timeBenefits:
            • 401(k)
            • Dental insurance
            • Health insurance
            • Paid time off
            • Vision insurancePhysical Setting:
              • OfficeSchedule:
                • Monday to FridayEducation:
                  • High school or equivalent (Preferred)Experience:
                    • Billing: 1 year (Preferred)
                    • Microsoft Excel: 1 year (Preferred)Work Location: One location

Keywords: HCL Technologies, Montgomery , Jr. Billing Associate, Accounting, Auditing , Montgomery, Alabama

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