Jr. Billing Associate

Company: HCL Technologies
Location: Montgomery
Posted on: November 23, 2021

Job Description:

Jr. Billing AssociateThe is Primary responsibilities include the research and resolution of maintenance coverage, billing issues and answering and responding to internal/customer questions regarding maintenance contracts.ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide customer and sales support regarding pricing, billing questions/revisions, collections, contract cancellations and problem resolution. Lead efforts in reviewing accounts with outstanding balances.
• Work closely with Electronic Data Collection (EDC) and Sales teams to resolve any maintenance contract set-up/structure issues that may prevent the set-up process.
• Create/maintain equipment records and create new customer records. Collaborating with customer to resolve billing errors. Create and update spreadsheets in SharePoint.
• Set-up MFP and MPS maintenance contracts in EA.
• Review, research and process contract credits and re-bills. Calculating & tracking financial statement
• Responsible for weekly forecast/activity reporting.
• Other duties as assigned.The Expertise you have 1-2 Years of Billing experience is must.QUALIFICATIONS (SKILLS, KNOWLEDGE AND ABILITIES REQUIRED)
  • Must be analytical with strong problem solving ability
  • Excellent communication skills (verbal and written)
  • Possess exceptional time management skills
  • Detail oriented
  • Professional
  • Strong organizational skills
  • Must be able to multitask
  • Must be able to work overtime at the end of each monthCOMPUTER SKILLS
    • Proficiency using MS Office Suite, Excel (Intermediate), Word
    • SharePoint and eAutomate preferred, but not requiredEDUCATION AND/OR EXPERIENCE
      • BS/BA Business, Finance, Marketing or Accounting degree or equivalent work experience required
      • Recent customer service experience preferredLANGUAGE SKILLS
        • English (reading, writing, verbal)OTHER SKILLS- Data entry- Attention to detail- Strong excel skills- Algebra and accounting skills- Crediting accounts- Customer service- Strong understanding of Microsoft Office- Processing credits- Contract set up- Validating data- Being able to switch from multiple tasks quicklyhcl_bservJob Type: Full-timeBenefits:
          • 401(k)
          • Dental insurance
          • Health insurance
          • Paid time off
          • Vision insurancePhysical Setting:
            • OfficeSchedule:
              • Monday to FridayEducation:
                • High school or equivalent (Preferred)Experience:
                  • Billing: 1 year (Preferred)
                  • Microsoft Excel: 1 year (Preferred)Work Location: One location

Keywords: HCL Technologies, Montgomery , Jr. Billing Associate, Accounting, Auditing , Montgomery, Alabama