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Relationship Manager Digital - Large Financial Institution Solutions

Company: Fiserv
Location: Montgomery
Posted on: May 15, 2022

Job Description:

What does a fantastic Relationship Manager, Digital - Large Financial Institutional Solutions do?As an Relationship Manager, Digital (Channels & Payments) within the Large Financial Institution Sales team, you will be responsible for managing a geographically based portfolio of clients. You will provide enterprise clients with industry best practices and strategic input in service to deepening our overall partnershipTo be successful in this role, you will:

  • Sell add-on products and services and manage those opportunities through to close and implementation
  • Clients will leverage Account Executive as an operational point of escalation when appropriate
  • Conduct regular cadence of communication with the client at all levels and disciplines by effectively articulating the Fiserv value proposition.
  • You will continually illustrate the value of the Fiserv partnership by providing measurement data such as ROIs and program performance updates
  • You will demonstrate your skills in strong territory planning, C-suite and operational level relationship building and the ability to link our value proposition to client goals
  • Ensure proactive accountability to the client leading to enhanced client experience and retention. Be able to elevate and bring to closure client issues quickly and effectively with a sense of urgency.
  • Must be able to work in a virtual team environment to coordinate the appropriate resources to meet varying client requirements including product specialists, solution consultants and service sales to generate new business opportunities and greater share of wallet. Collaborate across the organization to ensure client needs are being met.Qualifications for consideration:
    • 3+ years Sales/Account Management experience in the Financial Services Industry
    • Demonstrated experience in effectively interacting with all level of clients and Fiserv associates including executive level management
    • High school diploma or equivalent
    • Ability to travel 30%Preferred qualifications for consideration:
      • Bachelor's degree
      • Knowledge of online banking, payments, platform security & authentication, and system parameters
        • Knowledge of various environments, UI/UX, transfer & funding capabilities also an understanding of open banking, SSOs and APIs and related vendor relationships is beneficial
        • Previous project management, bank/credit union operations or data processing experience

Keywords: Fiserv, Montgomery , Relationship Manager Digital - Large Financial Institution Solutions, Accounting, Auditing , Montgomery, Alabama

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