Relationship Manager Digital - Large Financial Institution Solutions
Company: Fiserv
Location: Montgomery
Posted on: May 15, 2022
Job Description:
What does a fantastic Relationship Manager, Digital - Large
Financial Institutional Solutions do?As an Relationship Manager,
Digital (Channels & Payments) within the Large Financial
Institution Sales team, you will be responsible for managing a
geographically based portfolio of clients. You will provide
enterprise clients with industry best practices and strategic input
in service to deepening our overall partnershipTo be successful in
this role, you will:
- Sell add-on products and services and manage those
opportunities through to close and implementation
- Clients will leverage Account Executive as an operational point
of escalation when appropriate
- Conduct regular cadence of communication with the client at all
levels and disciplines by effectively articulating the Fiserv value
proposition.
- You will continually illustrate the value of the Fiserv
partnership by providing measurement data such as ROIs and program
performance updates
- You will demonstrate your skills in strong territory planning,
C-suite and operational level relationship building and the ability
to link our value proposition to client goals
- Ensure proactive accountability to the client leading to
enhanced client experience and retention. Be able to elevate and
bring to closure client issues quickly and effectively with a sense
of urgency.
- Must be able to work in a virtual team environment to
coordinate the appropriate resources to meet varying client
requirements including product specialists, solution consultants
and service sales to generate new business opportunities and
greater share of wallet. Collaborate across the organization to
ensure client needs are being met.Qualifications for consideration:
- 3+ years Sales/Account Management experience in the Financial
Services Industry
- Demonstrated experience in effectively interacting with all
level of clients and Fiserv associates including executive level
management
- High school diploma or equivalent
- Ability to travel 30%Preferred qualifications for
consideration:
- Bachelor's degree
- Knowledge of online banking, payments, platform security &
authentication, and system parameters
- Knowledge of various environments, UI/UX, transfer & funding
capabilities also an understanding of open banking, SSOs and APIs
and related vendor relationships is beneficial
- Previous project management, bank/credit union operations or
data processing experience
Keywords: Fiserv, Montgomery , Relationship Manager Digital - Large Financial Institution Solutions, Accounting, Auditing , Montgomery, Alabama
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