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Divisional Office Manager

Company: SAFY
Location: Montgomery
Posted on: August 5, 2022

Job Description:

Job Description SAFY is seeking a full time Divisional Office Manager for our Montgomery division in Alabama. As a Divisional Office Manager, you will be responsible for taking care of the administrative functions for our divisional office.Who We Are At SAFY, our mission is Preserving Families & Securing Futures. For over 35 years, our work has rested on a single, radical idea – children belong in families. We believe that every child and family deserves the opportunity to reach their full potential. We are an extraordinary team of 500 employees in seven states providing services such as Family Preservation & Reunification, Behavioral Health, Therapeutic Foster Care, Adoption Services and Older Youth Services so the families and children we serve can build resilience and thrive. What You'll Do Customer Service:

  • Unlock entrance doors and remove the phone from the night ring to the open office. At the end of the day, lock the entrance and turn the phone tonight ring to close the office.
  • Greet visitors and answer calls on multi-line phone system.
  • Responsible for processing incoming and outgoing divisional mail.
  • Serve as a liaison between the divisional office and the Service Center.
  • Use resolution skills to demonstrate effective problem-solving. Maintain confidentiality regarding all interactions.Data Entry:
    • Enter new and discharged clients in the database and maintain updates to changes in programs.
    • Daily input of the Family Preservation Program (FPP).
    • Track and update daily census for the Foster Care program.
    • Verify Foster Parent Reimbursements.
    • Track and maintain date-sensitive documents such as training activities, staff roster, etc.
    • File compliance duties.Other:
      • Oversee and/or implement the creation and maintenance of files from opening to closure. Purge records as required by agency policy.
      • Process background checks (i.e. employees, volunteers, interns)
      • Develop and implement a plan for scanning all appropriate records.
      • Update and maintain all manuals, meeting minutes, state rules documents, etc. Distribute to staff or appropriate parties as required.
      • Assist in preparation for audits, such as maintaining files, review of documents, etc.
      • Oversee office janitorial services and ensure the office is always clean.
      • Order and maintain a supply inventory.
      • Maintain and update files.
      • Establish and maintain a positive working relationship with all levels of SAFY staff by participating in joint meetings, and problem identification and resolution.
      • Attend relevant in-house and external seminars, training, conferences, and workshops to develop and enhance knowledge in the designated area as well.
      • Attends required meetings within division, region, and central office (team and/or community partners).
      • Meets regularly with supervisor to discuss issues and performance.
      • Sensitive and responsive to the cultural differences of staff, SAFY clients, referral sources, and the public.
      • Maintain accurate records of receipt logs and send them to AP.
      • Other duties as assigned by supervisor.What You Bring We are looking for amazing people who have diverse backgrounds and experiences, are inspired by our mission and are highly motivated to serve the children and families in our care. You'll be right at home if you learn from failure and overcome adversity, cultivate strong relationships, understand the power of diversity, advocate for equity, aspire to lead through inclusion, and push yourself, your work and the people around you to the next level. Qualifications:
        • High School diploma or equivalent. Associate degree inappropriate course of study preferred.
        • One year of relevant experience in office management.
        • Strong data entry skills, ability to build and create tables housing Alabama metrics.
        • Excellent communication skills (oral and written) and resolution skills to demonstrate effective problem-solving.
        • Strong organizational skills to prioritize workload, Excellent customer service skills and attention to detail, accuracy, and ability to multitask.
        • Operate a computer with Microsoft Office, other software, agency databases, and online systems.
        • Willingness and ability to become certified in First Aid, CPR, and de-escalation training. What We Offer
          • Targeted hiring range - $15.00-$18.00/ hr
            • Compensation is commensurate with transferrable experience, education and licensure of candidate, along with internal equity and budgeted amount for the role.
            • Comprehensive benefit plan options including medical, dental, vision, disability, life insurance and flexible spending account options
            • 401(k) Retirement plan with company match
            • 12 paid holidays per year and generous sick & vacation time
            • Tuition Reimbursement
            • Adoption assistance
            • Referral bonus program
            • Leave donation program
            • Professional Development & reimbursement for outside clinical supervision
            • Mileage reimbursement
            • Company paid cell phone or stipend SAFY is an equal employment opportunity employer committed to maintaining a non-discriminatory work environment. SAFY does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, arrest record, conviction record, or any other personal characteristic protected by applicable law. This policy covers all programs, services, policies, and procedures of SAFY, including recruiting, hiring, training, promotion, and administering all personnel actions, such as compensation, benefits, transfers, layoffs or terminations. 

Keywords: SAFY, Montgomery , Divisional Office Manager, Administration, Clerical , Montgomery, Alabama

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