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Sr. Field Engineer

Company: DXC
Location: Montgomery
Posted on: December 3, 2019

Job Description:

SunIRef:it Sr. Field Engineer DXC 2,569 reviews Montgomery, AL Job Description: Summary Provides moderately complex technical expertise in the support of new and existing products to current and potential customers. Essential Job Functions Provides moderately complex technical installation support to field technicians. Responds to, reviews and approves operational quality of system equipment. Conducts site surveys of customer sites and plans and designs systems installations. Resolves moderately complex customer application questions or problems regarding system configurations/setup, product functionality and/or bugs enhancements. Assists in testing user configurations for system compatibility. Documents and provides support; escalates issues to appropriate personnel to ensure that the system is functioning according specifications. Acts as liaison between project engineer team members, customers and installation team to ensure project is implemented seamlessly. Troubleshoots, diagnoses and applies logical solutions to installation problems. Assists in the training of customers on systems applications. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, engineering or related field preferred Six or more years of field or application engineering experience Experience working with customer technology and support requirements Experience working with operating systems such as Windows, Linux, et Experience working with the company's hardware, software and equipment products Experience working with assembly languages such as HTML programming, MySQL, C, C++ etc Other Qualifications Good interpersonal skills to communicate and work with customers and team members Good analytical and problem solving skills Good organization and time management skills Good computer skills Ability to resolve hardware/software problems Ability to troubleshoot technical problems either on-site or remotely Work Environment Office environment DXC - Today report job - original job

Keywords: DXC, Montgomery , Sr. Field Engineer, Engineering , Montgomery, Alabama

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