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Assistant General Manager

Company: Atrium Hospitality
Location: Montgomery
Posted on: September 22, 2022

Job Description:

Hotel:
Montgomery Embassy Suites

Job Description

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Perseverance, Respect, Inclusion, Service and Teamwork.

Bonus Eligible

Salary Range: $70k- $80k

Primary Purpose:

The primary purpose of the Assistant General Manager is to ensure that guests and associates have an excellent experience at our properties by supporting all facets of the operation and managing financial performance of the hotel.

Work Performed:

The Assistant General Manager will be tasked with the following duties, responsibilities, and assignments:

  • Responsible for the property's operations in General Manager's absence;
  • Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline
  • Ensure daily inventory is managed to maximize all potential Rooms and Food & Beverage revenue;
  • Participate in development of short and long-term financial and operational plans for the property;
  • Assist the General Manager with development of profit and loss statements, budgets, and financial forecasts;
  • Achieve all guest service standards, constantly seeking ways to improve products and services, as well as increase volumes and profits.
  • Receive and respond to guest complaints in a timely manner;
  • Ensure compliance with all Atrium policies and procedures, as well as all local, state, and federal laws and regulations;
  • Empathize and engage with associates to drive hotel culture and embrace Atrium core values; respect, service, inclusion, teamwork and perseverance;
  • Support proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of house and exterior using the processes and systems developed by Atrium;
  • Manage loss prevention and risk management policies, safety standards and claims reporting.
  • Maintain a security function to protect the assets of the hotel and the personal safety of associates and guests;
  • Continually gaining proficiency in the operation of all departments of the hotel;
  • Support all departments as needed based on business demands;
  • Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
  • Any and all other work as required to complete the primary purpose of the position.


    Qualifications:

    Required Prior Experience:

    2+ years of department head experience in the hospitality industry to include Rooms and/or F&B experience

    Prior direct supervisory experience

    Solid understanding of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

    Required Education:

    Bachelor's degree in hotel management, business, or related field; or equivalent experience.

    Required Technology:

    Intermediate Microsoft Office Suite

    Preferred Technology:

    POS/PMS, Workday, Cloud based applications

    Physical:

    Ability to navigate the property for periods up to four (4) consecutive hours.

    Other:

    Must be flexible with respect to working days, early mornings, nights, evenings, weekends, and holidays.

    Willingness to relocate Preferred

    In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

    EOE, including disability/vets

    Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Keywords: Atrium Hospitality, Montgomery , Assistant General Manager, Executive , Montgomery, Alabama

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