Sr. Product Manager - ServiceNow Security Enablement - REMOTE

Company: U.S. Bank
Location: Montgomery
Posted on: January 23, 2023

Job Description:

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, were one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.Job DescriptionU.S. Bank is seeking a Senior ServiceNow Product Manager who will contribute toward the success of our vulnerability and Application Security transformation journey. Individual must be an independent, innovative, self-starting team player and have ability to perform in a fast paced, deadline driven environment. The candidate drives confident thought leadership and product delivery within an the agile software development lifecycle. The product manager shall introduce, technology integrations, business rules and workflows to increase efficacy of vulnerability management lifecycle from discovery though remediation completion.Responsibilities:

• Leading a development team in designing, developing, testing, operating and maintaining ServiceNow integrations, business rules, workflows and other products.
• Define a strategy for business and security practice rationale in delivering innovation aligned with organization objectives
• Lead optimal design adhering to architectural best practices; considers scalability, reliability and performance of systems/contexts affected when defining technical designs.
• Makes sound configuration and design decisions keeping customer experience in the forefront.
• Takes feedback regarding current state to address and generate design considerations/improvements and craft innovative outcomes and additional capabilities into iterative product improvement process
• Engages stakeholders to build supporting artifact, gain perspective, and identify opportunities that lead to products that improve the vulnerability lifecycle
• Incorporate ServiceNow reliability engineering standards and practices into developed configuration and embedded code.
• Accountable for ensuring all aspects of product development follow compliance and security best practices.
• Provide periodic results and roadmap forecast for product enhancements
• Participate and contribute in group thought leadership, information exchanges, idea generation to provide positive business outcomes
• Contributes to a culture of innovation, collaboration and continuous improvement.
• Reviews tasks critically and ensures they are appropriately prioritized and sized for incremental delivery. Anticipates and communicates blockers and delays before they require escalation.Basic Qualifications
  • Bachelor's degree in Engineering or Science, or equivalent work experience
  • Eight or more years of experience in information security
  • Two or more years of experience in IT infrastructure management, application architecture, risk management, data architecture, middleware technology, and IT operations and project managementExperience Should Include:
    • 5+ years ServiceNow development experience
    • 5+ years ITSM development experience
    • 3+ years of ServiceNow SecOps Vulnerability response experience
    • 3+ years experience with ServiceNow platform (ITSM, ITOM)
    • 1+ years experience integrating ServiceNow with external systems through SOAP or REST web services
    • 1+ years experience integrating ServiceNow applications with third party partners
    • 3+ years experience with ServiceNow Flow Designer and IntegrationHub
    • Experience with Agile development methodology
    • Strong analytical and problem-solving skills
    • Evaluates current state and looks for opportunities to simplify product and technical design
    • Ability to communicate processes and results with all parties involved in the product team, including engineers, scrum master, third party vendors, and organizational leadership
    • Ability to work cooperatively and professionally with co-workers, customers and management
    • Professional verbal and written communication skillsPreferred Skills/Experience
      • Any ServiceNow Certifications
      • ITIL v3 Foundations Certification or higher
      • Certified System Administrator (CSA)
      • Certified Implementation Specialist Security Incident Response (CSI-SIR)
      • Certified Implementation Specialist Vulnerability Response (CSI-VR)#ISS#LI-REMOTEIf theres anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .Learn how the way we work at U.S. Bank (https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf) drives meaningful relationships with our customers and collaboration across the company.Benefits:Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com (https://careers.usbank.com/global/en/benefits) .EEO is the LawApplicants can learn more about the companys status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $125,715.00 - $147,900.00 - $162,690.00Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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