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Technical Organizational Change Manager

Company: Guidehouse
Location: Montgomery
Posted on: May 27, 2023

Job Description:

Job Family :
Operational Effectiveness Consulting
Travel Required :
Up to 10%
Clearance Required :
Ability to Obtain Public Trust
What You Will Do :
The Technical Organizational Change Manager (OCM) will lead the change management aspects for a large enterprise Service Desk, IT Management, and Staff Onboarding system deployment. The OCM will establish a communications and training plan, assess stakeholder needs, and execute the plan to improve user adoption. The new system is a redesign of an existing application, which will also include new functionality.
The OCM will be responsible for:

  • Assist in planning and leading technical professionals and cross-function/matrix teams and Department-wide working groups and pilots

  • Manage and track towards completion, the quality of the team's work

  • Identify process improvement areas for existing processes

  • Create training materials and communication plans

  • Create and execute against the defined plan, including creating training materials, hosting educational brown bags, webinars, and training, and developing communication materials

  • Advise on product roadmaps, features, and improvements to align with federal requirements, mandates, and industry best practices.

  • Assist in communicating with senior leadership, technical staff, and customers daily, ensuring the technical issues are presented in a clear, concise manner that non-technical individuals can understand

    What You Will Need :

    • US Citizenship and the ability to obtain and maintain a federal Public Trust

    • Bachelor's Degree or equivalent years of experience

    • ---FIVE (5) or more years of experience as Technical Project Manager (PM) experience managing large and/or complex technology integration projects.

    • Strong written and verbal communication skills

    • Experience supporting large system deployments and releases

    • Experience creating training materials and end-user communications.

    • Experience creating deployment and training plans.

      What Would Be Nice To Have :

      • An ACTIVE and CURRENT SECRET federal security clearance; or higher

      • Project Management Professional (PMP) Certification

      • Experience with ServiceNow deployments

      • Experience hosting training for executives, end users, and technical administrators

      • Experience creating communications plans across multiple media (email, in-person, video, etc)

      • Technical certifications (AWS, Azure, Microsoft, etc)

        The annual salary range for this position is $74,900.00-$149,800.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
        What We Offer :
        Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
        Benefits include:

        • Medical, Rx, Dental & Vision Insurance

        • Personal and Family Sick Time & Company Paid Holidays

        • Position may be eligible for a discretionary variable incentive bonus

        • Parental Leave and Adoption Assistance

        • 401(k) Retirement Plan

        • Basic Life & Supplemental Life

        • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

        • Short-Term & Long-Term Disability

        • Student Loan PayDown

        • Tuition Reimbursement, Personal Development & Learning Opportunities

        • Skills Development & Certifications

        • Employee Referral Program

        • Corporate Sponsored Events & Community Outreach

        • Emergency Back-Up Childcare Program

        • Mobility Stipend

          About Guidehouse
          Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
          Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
          If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
          Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Keywords: Guidehouse, Montgomery , Technical Organizational Change Manager, Executive , Montgomery, Alabama

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