ASP.NET Developer **Healthcare Experience a plus** - Montgom
Company: TEKsystems, Inc
Posted on: January 10, 2019
**BECAUSE THIS OPPORTUNITY IS IN DIRECT SUPPORT OF THE US GOVERNMENT, AN ACTIVE US SECRET SCI SECURITY CLEARANCE IS REQUIRED**Candidate must have experience leading all Tiers of a help desk in a Government Environment. Four (4) years of experience with the following:Basic troubleshooting of mobile computing devices to include, but not be limited to: Tablet PCs, Notebook PCs, Blackberry devices, Android devices, Apple devices. Experience with Juniper Virtual Private Network (VPN) or similar VPN program and experience troubleshooting VPN programs.Experience using remote support tools such as Dameware or Hyena. Six (6) months of experience working with and troubleshooting thin/ Zero client solutions such as Clinical Desktop Program/Dell Wyse Client.Candidate must have ability to directly interact and support high ranking Government officials; prioritize work day to accommodate high ranking officials' needs on a daily basis.Must have a Secret Clearance and must have either Sec+ CE, or higher level certification and must send us a copy-Additional duties and experience requirements:Proven ability to provide excellent customer service.Knowledge of printer functions, connectivity, and experience with basic troubleshooting of printing and scanning devices including networked Multifunction DevicesShall have experience with trouble ticket systems such as NHJ Trouble Ticket System, Remedy or similar systemsResolves customer calls with account access problems,Tier 1 troubleshooting and resolution including, but not limited to, Active Directory, CDP, Composite Health Care System (CHCS), Armed Forces Health Longitudinal Technology Application (AHLTA), Essentris, and other supported systems. All actions shall be documented in the NHJ Trouble Ticket system, Electronic Network (ENET) and Remedy.Assists customers with CAC PIN resets.Supports end user devices including personal computers (PCs), printers, other peripheral devices, as well as, mobile computing devices such as Blackberry devices.Assists customers with desktop application installation, maintenance, and troubleshooting. Set-up, administers, troubleshoots, and resolves issues with end user devices for Local Area Network (LAN) and remote access connectivity including secure client connectivity, wireless and wired connections. This includes desktop, CDP, laptop, tablet and mobile computing devices.Knowledge of and experience with Windows 2007 & Windows 10.Understands and has experience with e-mail, encryption and voice. Apple iOS, Android and Blackberry device applications.Ability to maintain an accurate database of hardware and accessories. About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.
Keywords: TEKsystems, Inc, Montgomery , ASP.NET Developer **Healthcare Experience a plus** - Montgom, Healthcare , Montgomery, Alabama
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