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Customer Service Position Available

Company: SYKES Enterprises
Location: Elmore
Posted on: January 16, 2022

Job Description:

Job description Your interest in SYKES has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group , one of the largest global providers of customer experience (CX) products and solutions. At Sitel, we believe happy associates are successful ones. That's why we give our people the tools and freedom to learn, grow, have fun and be themselves. Our employee promise includes a strong company culture, ample rewards and recognition and opportunities for professional and personal development. Join us as a Customer Service Agent to answer questions, process transactions and assist customers by phone at our Montgomery site location. You'll shine in this role if you have strong listening skills and enjoy a challenging, fast-paced environment. Work with us and you'll enjoy:

  • Full-Time Schedule (40 hours per week) with daytime and evening shifts available
  • $13.00/hour starting pay, with an increase to $15.00/hour after your first three weeks of training
  • Performance bonus (Earn $1+ per hour in addition to base pay)
  • Full benefits package including medical, dental, vision, life insurance and company matched 401(k)
  • 100% Paid Training
  • Tuition reimbursement program Required qualifications, skills and experience
    • A high school diploma or GED and are at least 18 years old
    • Ability to type 25 wpm
    • Strong communications skills (both written & verbal)
    • Computer skills
    • Previous experience in a customer service role (preferred, but not required)
    • Able to work on-site at our Montgomery, AL location We are keeping your health and safety top-of-mind during this time of the COVID-19 pandemic by continuing to wear masks and social distancing. We may also have temporary work from home options available. About SYKES 201 Technacenter Dr. Montgomery, Al. SYKES is now a part of Sitel Group ! As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000+ people around the globe - working from home or from one of our CX hubs - we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience. EEO statement EOE/Veteran/Disabled
      Associated topics: agent, answer, clerk, csr, customer service associate, internship, platform support, service representative, technical assistant, tsr

Keywords: SYKES Enterprises, Montgomery , Customer Service Position Available, Hospitality & Tourism , Elmore, Alabama

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