Housekeeping Associate - Room Attendant
Company: Embassy Suites by Hilton Montgomery Hotel & Confer
Location: Montgomery
Posted on: September 16, 2023
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Job Description:
Primary Purpose:
The primary purpose of the Housekeeping Associate is to provide
guests with an excellent room experience while providing friendly,
attentive, and timely service and through ensuring that guest rooms
and public areas meet high standards of cleanliness and are
properly presented.
Work Performed:
The Housekeeping Associate will be tasked with the following
duties, responsibilities, and assignments:
- Clean and maintain hotel guest rooms, public areas and laundry
within the hotel per established protocols , including but not
limited to:
- Removal of all used and unused linen/terry from room
- Disinfect all high touch surfaces and unused amenities
- Clean bathrooms
- Clean glass and mirrors, dust and polish furniture and
equipment
- Replace burned out light bulbs
- Remake beds with clean linens
- Replenish supplies such as drinking glasses, writing supplies and
bathroom supplies
- Empty wastebaskets and transport other trash and waste to
disposal areas
- Clean rugs, carpets upholstered furniture and draperies;
- Ensure usage of approved cleaning chemicals;
- Operate, stock and maintain storage closets and room attendant
carts to include such items as linens, towels, toiletry items and
cleaning supplies;
- Maintain cleanliness and organization in all work areas;
- Examine and sort articles for laundry according to color, fabric,
dirt content, and cleaning technique required;
- Use laundering equipment and the correct amounts of proper
chemicals to safely and thoroughly clean and press linen;
- Make rounds through the halls each shift to ensure public areas
are disinfected, clean and tidy, taking care to remove or replace
anything out of order ;
- Uphold departmental standards of quality of work and timing
measured by brand customer satisfaction metrics and Atrium labor
guidelines;
- May be required to train newly hired associates and support
on-going performance development;
- Perform work on a deep cleaning and preventative maintenance
scheduled program for all areas of the hotel as assigned. Use power
equipment when applicable;
- Observe precautions required to protect hotel and guest property,
report damage, theft and found articles to supervisor;
- Follow all company and safety and security policies and
procedures, report equipment problems and maintenance issues,
accidents, injuries and safety hazards, or unsafe work conditions
to leadership; and
- Any and all other work as required to complete the primary
purpose of the position.
Keywords: Embassy Suites by Hilton Montgomery Hotel & Confer, Montgomery , Housekeeping Associate - Room Attendant, Hospitality & Tourism , Montgomery, Alabama
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