Sales Representative - Account Development Mgr
Posted on: August 14, 2019
Sales Representative - Account
Development Manager is responsible for servicing and retaining
accounts within a specified geographic territory as well as driving
through assigned stores. The geographical area will have
$650,000 or more worth of sales. This will enable the ADM to focus
business to reduce churn and increase customer loyalty.
ADM will be responsible for growing both existing business
identifying and developing new accounts within their geographic
territory. (This position will cover the Montgomery / Prattville
Expectations for this role include:
- Through customer service
excellence, service existing customer accounts assigned to
- Maintain regular contact with
customers to understand needs and to identify business
- Ensure follow-up and response to
customer needs in a timely manner
- In conjunction with Regional Sales
Manager and in response to customer needs, facilitate product
recommendations, application and performance and color
- Develop account planning strategy
to cultivate sales of customers with most growth potential
- Utilize SAGE sales tool to manage
accounts, maintain call logs and contact info, run reports,
- Partner with Store Managers and
other store employees to ensure customers needs are met or
- Work with the PPG credit department
to manage customer debt
- Develop good understanding of
customer base and the segments they service
- In conjunction with Regional Sales
Manager, facilitate timely and accurate customer quotations to
margin targets in alignment with PPG pricing strategies
- Manage personal expenses to reduce
Offers Unique Perspective
- Reframes and challenges the way
customers view their businesses.
- Aligns insights to key customer
priorities and ties those insights back to PPG's unique
- Clearly articulates PPG's value
proposition and engages the customer in jointly addressing
- Reads non-verbal cues and
identifies unanticipated customer needs.
- Can coordinate and secure buy-in
from internal stakeholders.
Knows Customer Value Drivers
- Has a deep knowledge of customer
business and can discuss issues from multiple angles.
- Is comfortable talking to a wide
range of decision influencers.
- Successfully links PPG capabilities
to individual goals to overcome barriers to purchase.
Can Identify Economic
- Keenly tracks economic and industry
activity and understands its implications on customer business,
potential new business opportunities.
- Educates customers on industry
trends and best practices adopted by peer companies.
Is Comfortable Discussing
- Knows how PPG and competitor
offerings are priced and is aware of the customer's
- Clearly links the value of PPG's
products and services with the deal price to overcome pricing
- Recognizes when to walk away from a
Can Pressure the
- Understands the decision-making
process and has the ability to influence key
- Preempts stakeholder objections and
pushes the customer to a favorable outcome.
- Develops customer advocates who
sell and build consensus on PPG's behalf.
- 2 to 4 years of sales or stores
operations experience with demonstrated customer service
- A two or four year degree in a
business related field or equivalent work experience
- Previous coatings experience a plus
- Working knowledge of Microsoft
Office Suite and Internet applications
- Bilingual candidates are encouraged
- Must possess a valid Driver's
License and have maintained a motor vehicle record within
limits as prescribed by PPG
- Availability to work and travel
within assigned territory 80% of time. Periodic evening hours
required for trade organization meetings and customer
- Ability to analyze territory
performance reports and develop sales territory business plans.
- Ability to calculate discounts and profit associated with
price; to calculate commissions associated with territory
performance; to take
measurements and calculate surface area associated with making
PPG: We protect and beautify the world.
At PPG, we work every day to develop and deliver the paints,
coatings and materials that our customers have trusted for more
than 130 years. Through dedication and creativity, we solve our
customers' biggest challenges, collaborating closely to find the
right path forward. With headquarters in Pittsburgh, we operate and
innovate in more than 70 countries. We serve customers in
construction, consumer products, industrial and transportation
markets and aftermarkets. To learn more, visit www.ppg.com and
follow @ PPG on Twitter.
Why join us:With PPG, you will find meaning in your work every day,
and engage in opportunities that will shape you, personally and
Your personal strengths will empower you to succeed and make an
impact from day one.
You will be inspired to learn and grow, and to get the support you
need to identify and achieve your boldest career
Your passion to excel will be fueled by your connection to
world-class partners, industry experts, the best and brightest
colleagues, and future forward technologies.
Your contributions will not only meet the challenges of our global
customers, but help theme propel their industries forward.
You will be welcomed into a culture where everyone's ideas and
contributions are valued and encouraged.
Just like you, we are driven to make a difference in our world.
PPG prides itself on the quality of its employees and as such,
candidates who receive a job offer will be required to successfully
pass a hair drug/toxins test and a background check.
PPG offers an opportunity to grow and develop your career in an
environment that provides a fulfilling workplace for employees,
creates an environment for continuous learning, and embraces the
ideas and diversity of others. All qualified applicants will
receive consideration for employment without regard to sex,
pregnancy, race, color, creed, religion, national origin, age,
disability status, protected veteran status, marital status, sexual
orientation, gender identity or expression, or any other legally
protected status. PPG is an Equal Opportunity Employer. You may
request a copy of PPG's affirmative action plan by emailing
To read more about Equal Employment Opportunity please see attached
Keywords: PPG, Montgomery , Sales Representative - Account Development Mgr, Hospitality & Tourism , Montgomery, Alabama
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