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Tech Support, Help Desk

Company: Iron City Search
Location: Montgomery
Posted on: March 27, 2020

Job Description:

Responsibilities Responsible for the administration, monitoring and support of multiple complex, enterprise-wide IT systems. Analyze software application issues and determine the most effective course of action to improve operational functionality of the system. This person must have a strong working knowledge of infrastructure systems (servers, databases, etc.), as the admin team frequently works with the server environment and troubleshoots difficult issues within the application, involving these systems. Work well in a small team setting. (Required) Bachelor s degree or related field, or 5 years of equivalent experience in an IT-related field. One year of experience in supporting and maintaining enterprise level applications. Must have a basic working knowledge of IT infrastructure components, such as server, network, database, Problem solving and analytical skills in troubleshooting application issues and problem resolution in a timely manner. Proficient in documenting and maintaining process and procedural information. Basically, this is a back-end position, monitoring the server, making changes, monitoring database and creating datafixes. Enterprise-level program, which means she needs someone that understands the consequences that go along with making changes to enterprise-level serverssystems SQL Scripting experience a must

Keywords: Iron City Search, Montgomery , Tech Support, Help Desk, IT / Software / Systems , Montgomery, Alabama

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