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Sr. Computer Systems Analyst

Company: Favor TechConsulting, LLC
Location: Montgomery
Posted on: May 21, 2020

Job Description:

Sr. Computer Systems Analyst Location Maxwell AFB Gunter Annex, AL Department Department of the Air Force Type Full Time Minimum Experience Experienced Level Security Clearance Level Ability to successfully pass a Minimal Background Investigation (MBI) The clearance level stated above must be met for consideration for this specific opportunity. Unfortunately, FTC is unable to sponsor at this time. Military Veterans and individuals with disabilities are encouraged to apply! Favor TechConsulting, LLC (FTC) is seeking a talented Sr. Computer Systems Analyst with DoD Business System experience. Essential Job Functions Responsibilities Perform Tier II help desk functions Track deficiency reports transiting the Tier II and Tier III support functions Maintain configuration management discipline in both tracking deficiencies and relating tickets to functions related to system updates Provide after-hours and on-call Tier II support Develop and maintain materials relating to requirement management such as process user manuals and train stakeholders on usage Support software updates designed to correct documented deficiencies Provide testing and validation support for software updates in the development Collaborate on software functions and capabilities as they relate to system deficiencies Ensure documented deficiencies are appropriately categorized, commented, and coordinated Provide customer service outreach to system users and stakeholders in response to deficiency reports, trouble calls, Tier 1 questions, customer queries, and stakeholder concerns. Support the requirement management process Drive early requirement work, and ensure that requirements are processed in due time and actions followed up Support and provide relevant input to collaboration meetings such as Daily Stand-Ups and agile ceremonies Develop, maintain, and report metrics on Tier II and Tier III activities such as (but not limited to) tickets received, customer contact, ticket status (in work, transferred, closed), action taken to support the status, and the average time for each. Perform application user story and test case quality assurance review Support automated test-driven development Perform iteration, sprint, release, and regression testing Required Minimum Qualifications Bachelor's Degree in Software Engineering, Computer Science, or equivalent relevant experience required Minimum of 3-5 years of experience as a Business Analyst or Functional Analyst Experience in process definition and deployment Experience with Remedy, Jira, DOORS or similar requirement management tools Strong understanding of project management processes and methodologies Ability to work cross-functionally in a complex, matrix environment Current security clearance Preferred Qualifications Experience with Fire Department processes and functions Understanding of Air Force Civil Engineering processes and functions Thorough understanding of kanban, scrum, Agile Manifesto, Agile methodologies Experience with agile and industry best practices of requirement management Physical Requirements NA Additional Information U.S Citizenship is required for this specific opportunity and all selected applicants will be subject to a government security investigation. This includes but not limited to meeting the eligibility requirements for access to classified information and the ability to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment verification, education verification, drug testing, and creditworthiness. Favor TechConsulting is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

Keywords: Favor TechConsulting, LLC, Montgomery , Sr. Computer Systems Analyst, IT / Software / Systems , Montgomery, Alabama

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