MontgomeryRecruiter Since 2001
the smart solution for Montgomery jobs

Field Services Team Lead

Company: SAIC
Location: Montgomery
Posted on: April 10, 2021

Job Description:

Job ID: 215067 *Location: * MONTGOMERY , AL , US *Date Posted: *2021-04-05
*Category: *Information Technology
*Subcategory: *Technical Svcs
*Schedule: *Full-time
*Shift: *Day Job
*Travel: *No
*Minimum Clearance Required: *Secret
*Clearance Level Must Be Able to Obtain: *None
*Potential for Remote Work: *No *Description* Job Description: SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and training capabilities and solutions for the Intelligence Community, is seeking creative and dedicated professionals to fulfill their career goals and objectives while delivering mission excellence on programs of national importance. Join our team today as we Redefine Ingenuity. - Duties/Tasks: --- - - -Lead troubleshooting coordination on high priority incidents to drive issues to fastest possible resolution - --- - - -Be accountable for successful Incident Management - --- - - -Ensure that the day to day field services operations meet SLA's and issues are proactively addressed --- - - -Work closely with peers across IT Operations to provide world class services to our clients - --- - - -Ensure all incidents are progressing and driving to resolution. - --- - - -Demonstrate depth of technical acumen, communication skills and an understanding of both business and IT priorities - --- - - -Understand the technical landscape of the environment and be able to define direction based on sound technical knowledge - --- - - -Clearly communicate with internal business owners and external partners --- - - -Participate in -technical bridge calls --- - - -Lead and provide oversite of local Field Services team, ensuring end-user satisfaction is maintained, along with program specific SLAs - --- - - -Lead will act as point of contact for customer questions and concerns for any aspect of the program *Qualifications* Required Education/Skills/Years of Experience: --- - - -Bachelor's degree with 5 years of IT field services experience or an Associate's Degree with 7 years --- - - -Excellent oral and written skills, with an ability to understand and predict customer behavior and response to communication - --- - - -Outstanding organizational skills - --- - - -Understanding of network infrastructure concepts, computer operating systems and familiarity with Microsoft products - --- - - -Proficient relationship building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships within and outside of the organization, and leverage influential leadership - --- - - -Ability to remain flexible and adapt to changing priorities with promptness, efficiency, and ease - --- - - -Possess proficient analytical, problem solving and decision making skills - --- - - -Demonstrated capacity for gathering and scrutinizing data to identify issues, opportunities and patterns --- - - -United States citizenship --- - - -Active CompTIA Security+ CE Certification --- - - -Current/Active Secret Security Clearance SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit [saic.com](or [Working at SAIC](for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

Keywords: SAIC, Montgomery , Field Services Team Lead, IT / Software / Systems , Montgomery, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Remote Siebel CTI Developer
Description: A nonprofit emergency response organization is filling a position for a Remote Siebel CTI Developer.
Company: VirtualVocations
Location: Montgomery
Posted on: 04/18/2021

Application Developer II
Description: With over 70 years of backyard cooking experience, Masterbuilt and Kamado Joe strive for excellence in design and build the most innovative products in the industry and markets we serve.--We create a (more...)
Company: Masterbuilt - Kamado Joe
Location: Columbus
Posted on: 04/18/2021

Sr. Engineer, Software
Description: Sr. Engineer, Software Location US-Remote United States Job ID 15716 Overview of Job Function The Sr. Software Engineer is responsible for the design and development of key software products (more...)
Company: Verint Systems, Inc.
Location: Montgomery
Posted on: 04/18/2021


Sr. IT Process Improvement Manager - Telecommute in AL
Description: Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the (more...)
Company: UnitedHealth Group
Location: Birmingham
Posted on: 04/18/2021

SQL DBA
Description: One of our clients in the Birmingham area is looking for a SQL DBA to help their team on a 12 month contract.Description:Summary: Maintains Enterprise Relational Database Management Systems RDBMS instances (more...)
Company: TEKsystems
Location: Birmingham
Posted on: 04/18/2021

Sales Executive Mobility
Description: As a Sales Executive 1 - Mobility, you'll work with AT T's cutting-edge business products and services focusing on our mobility solutions. You'll focus on generating new sales revenue within a module (more...)
Company: AT&T
Location: Bessemer
Posted on: 04/18/2021

Telecommute Full Stack Developer
Description: A technology and engineering firm needs applicants for an opening for a Telecommute Full Stack Developer.
Company: VirtualVocations
Location: Montgomery
Posted on: 04/18/2021

Sales Executive Mobility
Description: As a Sales Executive 1 - Mobility, you'll work with AT T's cutting-edge business products and services focusing on our mobility solutions. You'll focus on generating new sales revenue within a module (more...)
Company: AT&T
Location: Birmingham
Posted on: 04/18/2021

Java Developer - Entry Level
Description: At Revature, we hire emerging technology talent to innovate the future of tomorrow. In the next 4 weeks, we will hire over 300 new Entry Level Java Developers.--One day someone is going to ask you where (more...)
Company: Revature
Location: Montgomery
Posted on: 04/18/2021

Remote Big Data Senior Software Engineer
Description: A banking technology company has a current position open for a Remote Big Data Senior Software Engineer. Core
Company: VirtualVocations
Location: Columbus
Posted on: 04/18/2021

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Montgomery RSS job feeds