Consumer Relations Specialist

Company: Nathan & Nathan P.C.
Location: Birmingham
Posted on: February 16, 2026

Job Description:

Job Description Job Description Position Overview Nathan & Nathan PC is growing! We are a family-owned creditors rights law firm in search of full-time Consumer Relations Specialists to join our team in our Birmingham, AL, office. We are looking for enthusiastic people with outstanding communications skills to work in a fun and fast-paced call-center environment. What you will do Resolve calls and negotiate best solutions for consumers and clients in a challenging environment. Able to follow instructions and make educated decisions based on training and position knowledge. Must follow and fully comply with all Federal, State and Local collection laws and practices. Meet and exceed all production goals. Must pass continuing education/training evaluations. Perform other duties as assigned. Who you are You have outstanding communications skills and are a great listener You have empathy for others You are a problem solver You are super organized Compensation and Benefits Hourly rate of pay based upon experience monthly bonus potential (after completion of training period) Paid Time Off (PTO): 10 days Holidays Competitive benefits package, including medical, dental, and 401k match Promotional opportunities within the firm Job Type: Full-time Pay: From $17.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Work Location: In person

Keywords: Nathan & Nathan P.C., Montgomery , Consumer Relations Specialist, Legal , Birmingham, Alabama