Desktop Support - Sr (683614)

Company: The Judge Group, Inc.
Location: Montgomery
Posted on: November 22, 2020

Job Description:

Location Norristown, PA Description Our client is currently seeking a Desktop Support - Sr for a Contract position, contact Brian at Desktop Support - Sr 6-12 months DescriptionCommentPhysically onsite Gain experience supporting IT Project(s) working in a corporate and medical laboratory environment JOB REQUIREMENTS - Use of universal safety procedures for laboratory environment including using Personal protective equipment Social Distancing requirements. - Strong written and oral communication skills. - Successful experience with managing multiple tasks. - Ability to interact with various departments within the organization and communicate to various management levels. - Responsible for performing eDiscovery processes such as collecting and storing electronic data as images, performing quality control of data, retrieving data, processing data sources into various file formats, and conducting data restoration - Responsible for supporting the upgrades of Desktops Laptops from Windows 7 to either a new system on Windows 10, or an in-place upgrade to Windows 10 or an upgrade to Igel Linux OS. - Responsible for providing end users support post upgrade - Responsible for meeting stringent weekly goals - Responsible for mutually scheduling the end user upgrade including proper communication with end users on timeline and ETA of migration completion. - Physically remove old hardware and install new hardware at a given site for a user. Able to lift 10lbs to assist in the Hardware Disposal Process. - May be asked to assist in troubleshooting of hardware and software problems for desktop and laptop computers. Install hardware and software on workstations. Utilize ticketing system, when necessary. Re-image computers perform data migrations and restorations, and conduct remote problem solving when required. Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience. - Responsible for ensuring punch in'sout's when working and for breakslunch as required by federal state laws - 6 years of prior experience in an onsite desktop support role is required. The contractor will need to be physically onsite for each workday. Qualities I'm looking for - Professional (as well as manage stresspressure) - Quick learner (eager to learn, can listen attentively take notes) - Time Management Skills (can juggle multiple requests sensibly, punctual) - Confidentiality - Analytical thinking - Teamwork - Respectful Personality - Excellent communication skills Technical Skillset Required - Windows 7 Proficiency - OfficeOutlook 2010 Proficiency - Windows 10 Proficiency - OfficeOutlook 365 Proficiency - User DataEmail migration (OneDrive conventional data transfer) - Understanding of LaptopDesktop Encryption (Bitlocker Credant) - Data imaging - Microsoft SCCM Application Deployment - IT Asset Management tasks - Citrix Contact mailto?subjectDesktop20Support20-20Sr20(683614) This job and many more are available through The Judge Group. Find us on the web at www.judge.com httpwww.judge.com

Keywords: The Judge Group, Inc., Montgomery , Desktop Support - Sr (683614), Other , Montgomery, Alabama