Field Service Engineer
Posted on: May 3, 2021
Makino is a world leader in metal-cutting and machining
technology. As a leader in the advanced manufacturing machine tool
technology, Makino enables its customers to realize the highest
level of quality with the fastest time to market. When companies
make the parts that matter for automotive, aerospace, medical,
die/mold and other industries worldwide, they make them with
Makino.The Opportunity The Field Service Engineer is a member of
the Customer Support Department and is responsible for the
installation, maintenance, trouble shooting and repair of Makino
machinery at customer locations. We are seeking customer focused
professionals with a positive attitude and great customer service
skills.Essential Duties and Responsibilities Install, train and
provide technical knowledge and troubleshooting on team product
line at the customer's facility. Provide a communication link
between customer and SST. Create and develop procedural
documentation. Use and understand the Customer Support computer
system. Support the Product Specialist on a rotational basis.
Support the Knowledge Products Team as a subject matter expert.
Occasional participation outside of the team product line. Required
Skills Must have good electro-mechanical skills (motors, drives,
transformers). Knowledge of a specialized field such as machine
tool manufacture, installation, operation, maintenance and repair,
and/or a broad shop background. Technical knowledge and logical
troubleshooting across team product line. Excellent communication
and customer relation skills. Rational decision making and problem
solving ability. Detail oriented with a high degree of accuracy.
Availability for extensive travel depending on customer needs.
Required Experience 2 Year Technical degree (Electrical/Automation)
and 2 or more years' experience in a related field (desired), or
similar mechanical skills/experience (a co-op, internship or job in
a manufacturing environment), and a stable work history.
Educational knowledge of electronics is a must. We believe that the
interests of our company and people are inseparable and we are
committed to developing a diverse team of creative and independent
professionals. Employees enjoy a stable work environment from a
company with years of success and growth in the machine tool
industry. We offer competitive pay, generous benefits and ongoing
training.Makino is proud to be an EEO/M/F/Disabled/Vets
Keywords: Makino, Montgomery , Field Service Engineer, Other , montgomery, Alabama
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