Lead Solution Engineer, Travel, Transportation and Hospitality

Company: Salesforce
Location: Montgomery
Posted on: June 9, 2021

Job Description:

Location: Florida - Remote
Location: New Jersey - Remote
Location: New Hampshire - Remote

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

This Solution Engineering role will specialize in the Travel Transportation and Hospitality.

The ideal candidate is a collaborative team member, enabler of the broader solution engineering and sales teams, and eventually a deep-subject matter specialist within the Travel Transportation and Hospitality product suite. The Travel Transportation and Hospitality SE team works hard but also makes sure that were having fun along the way.

What is a Solution Engineer?
Also known as a " Pre -Sales Engineer" or "Sales Consultant," the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in companys technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

Solution Engineer - Travel Transportation and Hospitality
The Solution Engineer is responsible for presenting our Travel, Transportation, and Hospitality product offerings to prospects and customers based on a customer's specific business requirements.

You'll be expected to analyze the needs and requirements through deep discovery, use your experience to recommend a solution, discuss industry best practices to improve their business processes, and ultimately make the customer confident that a partnership with Salesforce is right for their business.

Your Impact:

• Evangelize Travel Transportation and Hospitality value to customers (including C- level execs and IT) and field teams within Communications, Media and High-Tech industry

• Assess business and operations impacted by technology

• Deliver findings including key pain points, proposed solutions to meet business needs, and ROI where applicable

• Contribute to development of technical sales strategy

• Configure and demonstrate visionary solutions in a way that closely reflects each customer's business (tailored demonstrations)

• Discuss and propose solution architecture that includes omni-channel call center infrastructure, CTI, and workforce management.

• Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.)

• Collaborate with teams, Travel Transportation and Hospitality Account Executives, and Product Management to deliver the appropriate solution and establish credibility and trust with the customer.

Minimum Qualifications:

• Experience in Travel, Transportation, and Hospitality industries is a plus

• Understanding of the Salesforce product suite and platform

• Knowledge of related applications, relational database and web technology

• Some domestic travel is required

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Keywords: Salesforce, Montgomery , Lead Solution Engineer, Travel, Transportation and Hospitality, Other , Montgomery, Alabama