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Call Center Representative

Company: Sykes
Location: Prattville
Posted on: June 9, 2021

Job Description:

**Job description**

At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Customer Service Agent to answer questions, process transactions and assist customers by phone at the Montgomery location! You'll shine in this role if you have strong listening skills and enjoy a challenging, fast-paced environment.

During this time of the COVID-19 pandemic, the SYKES Montgomery Recruiting Team is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind. Apply now to schedule your Virtual interview.

Work with us and you'll enjoy:

* Full-Time Schedule (40 hours/week)

* Starting Base Pay $12.00/hour

* Pay Increase after 60 days to $13.50/hour

* Pay Increase to $15.00/hour after 6 months in production

* Performance bonus (Earn $1.00/hour + in addition to base pay)

* Full benefits package including medical, dental, vision, life insurance and company matched 401(k)

* 100% Paid Training

* Tuition reimbursement program

**Required qualifications, skills and experience**

Apply with us, if you possess:

* A high school diploma or GED and are at least 18 years old

* Ability to type 25 wpm

* Strong communications skills (both written & verbal)

* Computer skill

* Previous experience in a customer service role (preferred, but not required)

**About SYKES**

SYKES Montgomery is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Montgomery!

**EEO statement**

EOE/Veteran/Disabled

Equal Employment Opportunity & Affirmative Action SYKES observes and supports all applicable laws and regulations concerning equal employment opportunities - regardless of race, color, religion, national origin, disability, gender, age, sexual orientation, or any other protected classification.

Keywords: Sykes, Montgomery , Call Center Representative, Other , Prattville, Alabama

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