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Onsite Customer Support

Company: TRC Staffing
Location: MONTGOMERY
Posted on: September 16, 2021

Job Description:

Full Time, Onsite Customer Support Agents Needed!!

TRC Staffing Services has partnered with Convergent Outsourcing to hire Full Time - Customer Support Agents in Montgomery, Al for their growing client.

We need 25 full time individuals who are ready to start on October 25th!

WHAT WE WANT:
• Prior customer service experience (Call Center is required)
• Flexibility to work assigned shift

TYPES OF PHONE CALLS THESE AGENTS TAKE:

  • Process Service Orders
  • Billing & Payment Questions: Taking payments, setting up payment arrangements, assisting customers with extending payment due dates, etc.
  • Start, Stop, and Transfer service: Agents assist customers in starting service, transferring service from one home to another, and closing out service for a customer. On these calls our agents perform credit checks and setup deposit and start/stop dates.
  • Outage calls: assisting customers with reporting outages in their area.

EDUCATION:
• Qualified candidate must have a High School Diploma or GED.

Schedule:

  • Hours of Operation: 6AM-6PM CST, Monday through Friday
  • Requires 10-12 hour shifts.

Keywords: TRC Staffing, Montgomery , Onsite Customer Support, Other , MONTGOMERY, Alabama

Click here to apply!

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