Onsite Customer Support
Company: TRC Staffing
Posted on: September 16, 2021
Full Time, Onsite Customer Support Agents Needed!!
TRC Staffing Services has partnered with Convergent Outsourcing
to hire Full Time - Customer Support Agents in Montgomery,
Al for their growing client.
We need 25 full time individuals who are ready to start on
WHAT WE WANT:
• Prior customer service experience (Call Center is required)
• Flexibility to work assigned shift
TYPES OF PHONE CALLS THESE AGENTS TAKE:
- Process Service Orders
- Billing & Payment Questions: Taking payments, setting up
payment arrangements, assisting customers with extending payment
due dates, etc.
- Start, Stop, and Transfer service: Agents assist customers in
starting service, transferring service from one home to another,
and closing out service for a customer. On these calls our agents
perform credit checks and setup deposit and start/stop dates.
- Outage calls: assisting customers with reporting outages in
• Qualified candidate must have a High School Diploma or GED.
- Hours of Operation: 6AM-6PM CST, Monday through Friday
- Requires 10-12 hour shifts.
Keywords: TRC Staffing, Montgomery , Onsite Customer Support, Other , MONTGOMERY, Alabama
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