Tier lll Customer Support Specialist (Montgomery AL)
Posted on: January 12, 2022
Spur is looking for punctual and experienced customer support
specialists for positions with a client in Montgomery, AL starting
as soon as possible.
General duties and responsibilities:
Customer Support Specialists (CSS) will serve as the primary point
of contact between the company and its clients end users for
matters pertinent to; general product inquiries, Tier 3 technical
support and troubleshooting, and user account information. In
addition, the CSS will also administer shipping and receiving of
- A high school diploma and 1 year of experience in customer
service or hospitality related field(s) is preferred.
- Applicant should possess exemplary communication skills (both
written and oral), and should be comfortable engaging with
customers with varying dispositions.
- Applicant should be able to maintain a cheerful and
professional demeanor at all times while representing the
- Applicant should be comfortable using computers, handheld
devices and other telecommunications mediums to record and to
communicate service activities, customer inquiries, responses and
- Applicant should be moderately familiar with (and able to
operate) Microsoft Excel, PowerPoint, Word, and Outlook.
Compensation and Benefits:
You will report to the company office in Montgomery, Alabama from
6AM to 6PM CST and will be compensated at a salary of $50-55K/Year.
The position may require on call hours during weekends and holidays
in order to field customer support calls and emails. On call time
will also be compensated at the standard hourly rates. Note: the
allocation of office and on call hours are subject to change at the
discretion of management.
Full time employees will receive 7 paid holidays. Employees will
have option to participate in company health insurance plan.
Employee will have access to a company-issued laptop and cellular
phone. Employee will receive reimbursement for expenses incurred
during the course of work performance, provided such expenses were
incurred at the direction of company management and were not
otherwise elective in nature.
What are the benefits of joining Spur?
- Get paid weekly via direct deposit
- Participate in an employee benefits program
- Gain unlimited access to free online training
- Clock in and out, view earnings, view and adjust shifts, and
more from the Spur app, and your Spur worker profile
Headquartered in Huntsville, AL, Spur is an online staffing company
that helps workers and workplaces connect around on-demand,
temporary, part-time, and long-term jobs. Spur helps businesses and
organizations fill their labor needs by providing easier and less
expensive access to workers in their community.
Spurs ultimate mission is to be the most worker-centric company.
The company aims to provide reliable work opportunities, access to
better quality healthcare, faster pay, and more training
opportunities for workers so that they can ultimately improve their
Keywords: Spur, Montgomery , Tier lll Customer Support Specialist (Montgomery AL), Other , Montgomery, Alabama
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