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Tier 1 Systems Administrator

Company: VAE, Inc.
Location: Montgomery
Posted on: January 27, 2023

Job Description:

OVERVIEW: VAE, Inc. is a full service IT Infrastructure Solutions Company focused on building, securing and supporting our clients' mission critical enterprises. We provide a distinctive array of design, integration and implementation services as well as fully managed service offerings. VAE is at the forefront of leveraging multi-tenant capable technologies and shared IT services to create secure, reliable and cost-effective end-to-end services and solutions. We deliver exceptional infrastructure solutions with extremely talented employees using a client-focused partnering approach.JOB TYPE: Full-timeLOCATION: Montgomery, AL 36043 US (Primary)JOB DESCRIPTION:

  • Manages all the AFINC systems for the program to include updates, life cycle management, IAVMs, software patches.
  • Manages the functionality and efficiency of all enterprise servers on multiple operating systems. Maintain the integrity and security of servers and systems.
  • Set up administrator and service accounts.
  • Maintain system documentation.
  • Provided IT support to resolve and document problems, using appropriate ticketing systems. Escalate problems to the appropriate organization or process, when required. Utilize the priority matrix, as an order to responding to service requests (e.g. trouble tickets).
  • Support capabilities allowing assumption of control of an end user device for problem analysis and resolution.
  • Review, maintain, and correct any configurations that do not comply with Air Force and organizational policies.
  • Develop and imp0lrement testing strategies and document results.
  • Provide advice and training to end-users.
  • Maintain current knowledge of relevant technologies as assigned.
  • Participate in special projects as required.
  • Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security; Operating System (OS) installation; and other local area system administration related functions.
  • Serve as a single source for Standard Desktop Configuration (SDC) images. Control usage and install SDC on all appropriate workstations.
  • Provide a single point of contact for resolution of incidents, end user assistance for standard IT questions and service requests. The System Administrator - Tier I Help Desk responsibilities include technical support assistance, service request management, remote desktop management, self-help tools, Hardware (HW) and Software (SW) direct service desk support.
  • Must be able to work shift work (swing or mid shift) as needed to meet mission requirements. QUALIFICATIONS: Security + CE
  • One of the following: SQL Server 2012/2014, Splunk or EMC Net App
  • ITIL v3 or 4 Foundations (Desired) CERTIFICATIONS: 8570 Compliance We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.PI201438342

Keywords: VAE, Inc., Montgomery , Tier 1 Systems Administrator, Other , Montgomery, Alabama

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