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Digital Platform - CRM Application Architect

Company: Ford Motor Company
Location: Montgomery
Posted on: June 9, 2024

Job Description:

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to five thousand dealers and more than four million customers in over one hundred countries around the world.
We are seeking an experienced Salesforce Application Architect to join our team. The ideal candidate will have a deep understanding of Salesforce platform capabilities, excellent technical skills, and the ability to translate business requirements into scalable and efficient solutions. As a Salesforce Application Architect, you will be responsible for designing, implementing, and overseeing the technical aspects of Salesforce projects, ensuring that they align with business objectives and industry best practices.
As a Salesforce Application Architect, you will be responsible for designing, implementing, and overseeing the technical aspects of Salesforce projects, ensuring that they align with business objectives and industry best practices.
The role will---



  • Lead the technical design and implementation of Salesforce solutions, Marketing Cloud, Data Cloud, including configuration, customization, integration, and data migration.


  • Collaborate with stakeholders to gather and analyze business requirements and translate them into technical specifications.


  • Design and architect scalable and efficient Salesforce solutions that meet business needs and adhere to best practices.


  • Provide guidance and expertise to development teams throughout the project lifecycle, ensuring that technical solutions are implemented according to design specifications.


  • Conduct code reviews and ensure that development best practices are followed.


  • Define and document technical architectures, including system integrations, data models, and security models.


  • Stay current with Salesforce platform updates, releases, and best practices, and provide recommendations for optimizing existing solutions.


  • Serve as a subject matter expert on Salesforce platform capabilities and limitations and provide guidance to stakeholders on solution design and implementation.


  • Mentor and coach junior team members, providing technical guidance and support as needed.


    You'll have---


    • Bachelor's or Master's degree in computer science, Information Technology or related field.


    • 10+ years of experience designing and implementing complex Salesforce solutions including custom applications, integrations, and data migrations


    • 5+ years of multi-cloud architecture experience (Sales/Service/Marketing/Data Cloud).


      Even better if you have---


      • Salesforce certifications such as Salesforce Certified Technical Architect (CTA), Salesforce Certified Application Architect, or Salesforce Certified System Architect.


      • Demonstrated experience leading end to end technical architecture of medium-large scale Salesforce implementations ensuring performance, scalability and adherence to technical best practices.


      • Demonstrated data migration strategy and implementation experience, preferably through Mulesoft.


      • Strong understanding of Mulesoft Anypoint platform with ability to architect & design scalable APIs for batch, real-time and near-real time integration patterns.


      • Collaborate closely with enterprise architects, engineering managers & architects to optimize integration architecture.


      • Strong expertise in designing and implementing Apex, LWC, Visualforce and other Salesforce components.


      • Strong knowledge and understanding of Data Cloud and its applicability for Marketing Cloud & Salesforce Sales/Service Cloud use cases.


      • Self-motivated and independent contributor with experience leading Proofs of Concept (POCs) and staying abreast of latest Salesforce features, especially around AI.


      • Excellent communication and interpersonal skills with ability to give presentations, demos to senior leadership and in various tech forums within Ford Credit.


      • Experience working in Agile development methodologies is a plus.


        You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
        As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder---or all of the above? No matter what you choose, we offer a work life that works for you, including:
        --- Immediate medical, dental, vision and prescription drug coverage
        --- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
        --- Vehicle discount program for employees and family members and management leases
        --- Tuition assistance
        --- Established and active employee resource groups
        --- Paid time off for individual and team community service
        --- A generous schedule of paid holidays, including the week between Christmas and New Year's Day
        --- Paid time off and the option to purchase additional vacation time.
        For a detailed look at our benefits, click here (https://fordcareers.co/GSR-HTHD) .
        This position is a range of salary grades GSR 7-8.
        Visa sponsorship is not available for this position.
        Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
        We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
        #LI-Remote #LI-FordCredit
        Requisition ID : 30699

Keywords: Ford Motor Company, Montgomery , Digital Platform - CRM Application Architect, Other , Montgomery, Alabama

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