MontgomeryRecruiter Since 2001
the smart solution for Montgomery jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Montgomery
Posted on: August 16, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management system's varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLROXANNA on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Montgomery , Customer Solutions Tech Support, Other , Montgomery, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Shift lead
Description: 20may2017 target
Company: five guns
Location: Birmingham
Posted on: 08/24/2019

Performance Lead
Description: Requirements: ul li Minimum of 5 years of experience in performance testing with good communication and scripting skills. li Proficient with HP Performance Centre design and execute performance (more...)
Company: HireTalent, LLC
Location: Birmingham
Posted on: 08/24/2019

Customer Solution Tech Support
Description: You will be provided the equipment computer and accessories to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and (more...)
Company: Mommy Jobs Online
Location: Birmingham
Posted on: 08/24/2019


Manufacturing - Earn $72,000 as a First-Year Dri ver with Boyd!
Description: TRAIN TO BECOME A CDL-A PRO EARN 72K AS A FIRST-YEAR DRIVER Apply Today For The Boyd Bros. CDL-A Truck Driver SchoolAt Boyd Bros., we re proud to boast a strong history of training and producing safe-minded (more...)
Company: Boyd Brothers Transportation
Location: Birmingham
Posted on: 08/24/2019

Respiratory Therapist - FT Day
Description: We Are Hiring Position: Certified Respiratory Therapist May be filled at RRT level. Department: Respiratory Therapy Shift Details: Full-Time, Day 36 hours weekly Location: St Vincent's Birmingham (more...)
Company: Ascension
Location: Birmingham
Posted on: 08/24/2019

OTR & Regional Truck Drivers, Make $80,000+ Yearly!
Description: Call Our Recruiters at 800-240-1703 today br br CDL-A Company Truck Driver Refrigerated OTR Company Driver Smart and safe drivers earn 80,000 plus yearly Florilli Transportation is a family owned (more...)
Company: Florilli Transportation
Location: Birmingham
Posted on: 08/24/2019

Crew member
Description: 20may2017 target
Company: five guns
Location: Birmingham
Posted on: 08/24/2019

NEW TO TRUCKING OR NO CURRENT CLASS A EXPERIENCE WE CAN HELP!
Description: HAVE A CLASS A CDL BUT HAVE NOT DRIVEN IN A WHILE MAKE YOUR CDL WORK FOR YOU DO NOT WASTE YOUR MONEY ON A REFRESHER COURSE CALL KELLY 479-439-0193 TAKING PHONE APPLICATIONS
Company: EZ CDL Recruiting
Location: Birmingham
Posted on: 08/24/2019

Internal Medicine Physician General Internist - Physicians Only Apply - Perm
Description: Medical Doctors Only Apply. A Internal Medicine Physician General Internist practice is seeking a qualified physician for Birmingham, AL. This and other physician jobs brought to you by ExactMD. br (more...)
Company: Avery Poe
Location: Birmingham
Posted on: 08/24/2019

Tutor - ESL
Description: Remote / Online English TeacherLooking for a flexible, remote teaching opportunity We are seeking passionate educators to teach English online to over 600,000 students in China - with the ability to (more...)
Company: VIPKID
Location: Birmingham
Posted on: 08/24/2019

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Montgomery RSS job feeds