Business Analyst - Continuous Improvement

Company: Stoneridge Software
Location: Montgomery
Posted on: January 26, 2023

Job Description:

Stoneridge Software began with an idea: How can Microsoft implementations be done better? After considering the idea and continually seeing the need for a business partner who could successfully deliver software implementations, Eric Newell, Becky Newell and Cody Marshall founded Stoneridge Software. As a 2021 Inc. Best Workplaces Honoree and a Microsoft Gold Partner, we've developed a proven process for project delivery, a laser focus on long-term support to empower our clients' success and a way to enjoy our work with a high degree of integrity. We know how to use tenacity to get the work done but we also know how important it is to balance work with the rest of our lives. Stoneridge Software has cultivated a flexible working environment, flexible vacation, paid parental leave, continuous learning and development, and social wellness initiatives that bring a sense of belonging to all. What are you waiting for? Join us!Stoneridge Software seeks a highly motivated Business Analyst to contribute to our evolving culture of continuous improvement. The Business Analyst will work closely with key stakeholders and other internal enablement functions to analyze current processes, define requirements, and create collaborative solutions in prioritized, high-impact areas of Stoneridge's business. The person in this role will use their passion and skills for requirement elicitation through thoughtful, end user-focused methods, critical thinking and problem solving, and facilitating actionable collaboration and solutioning to support Stoneridge in bringing its continuous improvement ideas to life.We are seeking someone with formal training and experience in business analysis, with transferable skills in change management and process improvement, who can blend and flex those skills to fit the varying needs an internal project carries. The Business Analyst will work with the Program Manager - Continuous Improvement to balance the strategic and tactical sides of continuous improvement at Stoneridge, and may be responsible for one or more aspects of internal projects. This could include solution requirement elicitation and documentation, business process analysis and diagramming, identifying and documenting process improvement opportunities, facilitating collaborative working sessions with internal teams, defining and documenting future state designs, and guiding the functional side of testing and validating continuous improvement efforts.The candidate must be extremely detail-oriented, able to multitask within a fast-paced environment, an excellent communicator, and a compassionate collaborator who can work across a variety of perspectives and quickly navigate any situation to reach desired goals.**A Day in the Life**+ Serve as the primary liaison for business analysis efforts for Consulting Services on assigned continuous improvement priority initiatives+ Coordinate and lead subject matter experts and key internal stakeholders through discovery for assigned continuous improvement initiatives, as defined by the Stoneridge Software strategic plan and Continuous Improvement team priorities based on it+ Collaborate with internal stakeholders and subject matter experts to create improved processes, assets, and solutions relevant to Stoneridge Software's delivery methodology (Proven Process)+ Partner with other internal enablement functions (Internal IT and Learning & Development) to ensure a streamlined and collaborative approach to discovery for continuous improvement efforts that span the business+ Support the definition of project scope, goals, and deliverables as part of the requirements gathering process+ Elicit and analyze requirements and develop high-level and detailed business process designs for assigned internal initiatives+ Assist with writing end user documentation and creating training plans for continuous improvement initiatives+ Facilitate strategic envisioning and other types of discovery activities for assigned continuous improvement initiatives+ Communicate in formal and informal presentation settings, including small to large-sized groups, internal project teams, all-company meetings and events; and develop written communications to address varied styles and information needs+ Maintain strong organization of work and track project deliverables using the appropriate Stoneridge tools+ Develop productive working relationships and establish credibility with internal team members in a way that aligns with Stoneridge culture and contributes to a positive and healthy workplace environment+ Track and report progress against plans, and work with the Program Manager - Continuous Improvement to remove roadblocks+ Consider and embed change management techniques in all aspects of our approach to business analysis for internal continuous improvement purposes+ Continuously document and reflect on lessons learned, and collaborate with the CI team and other key stakeholders to solidify a continuous improvement mindset across Stoneridge**Preferred Qualifications**+ 2-3 years of experience as a Business Analyst or similar role+ Sound knowledge and/or certifications in Business Analysis methodologies+ Experience conducting requirements gathering and Fit-Gap analysis+ Ability to translate requirements into a solution that meets business needs+ Strong critical thinking and problem-solving skills+ Excellent communication skills, including active listening, written, and verbal+ Transferable experience and skills in change management and/or process improvement, regardless of formal certification or title+ Facilitation skills and practice working with small and large groups across a wide array of perspectives+ Strong interpersonal skills and ability to establish and maintain productive, professional, and values-driven working relationships+ Background working in business settings, with staff at various roles within the organization+ Self-motivated and capable of operating in a fast-paced, ever-evolving environment+ Willingness to lean into difficult conversations, and courageous in navigating conflict+ Qualities of a lifelong learner, reflecting an eagerness to ask questions, stay curious, question preconceived notions, and grow through challenge+ Ability to work independently and collaboratively for the best interests of the business and team+ Knowledge of and/or experience working within the Dynamics 365 partner space is a plus**Health and Wellness**+ Medical Insurance (premiums for employees paid for by the company)+ Dental Insurance+ Vision insurance+ 401(k) contribution program (US) or RRSP Benefits (Canada)+ Life insurance+ Disability Benefits+ Paid parental leave+ Paid flexible time off+ Paid sick time (US) or floater days (Canada)+ Paid holidays+ Flexible work schedules+ Mobile/internet reimbursement+ Employee and family assistance program+ Learning and development allowance+ Employer charitable contribution+ Social wellness clubs+ Professional coaching+ Paid business mileage+ Home office and wellness allowance (US Only)+ HSA contribution (US Only)We live and breathe our core values:Integrity - Technical Excellence - Tenacity - Client Centric - Enjoy Our WorkThey are the fabric of our company and a reflection of our organizational culture. Our values are a part of our talent acquisition process, how we operate our company and how we partner with our clients. We enjoy our work by exhibiting our technical excellence and tenacity while being inherently client-centric with integrity toward every customer engagement.We will comply with local guidelines regarding infectious diseases and vaccine requirements.Team members who are required to travel to client sites, conferences and events that are not in Stoneridge Software offices, must comply with the client's COVID-19 policies and procedures or have an approved exemption.Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and all the other fascinating characteristics that make us unique.

Keywords: Stoneridge Software, Montgomery , Business Analyst - Continuous Improvement, Professions , Montgomery, Alabama