MontgomeryRecruiter Since 2001
the smart solution for Montgomery jobs

Customer Service Representative

Company: OfficeTeam
Location: Montgomery
Posted on: January 16, 2020

Job Description:

Ref ID: 04720-9502381307 Classification: Customer Service Representative Compensation: $13.00 to $14.27 hourly Robert Half is currently sourcing candidates with an Customer Service background, for an Customer Service Representative role for one of our fortune 500 healthcare clients in the Montgomery, AL area. The Customer Service Representative will be responsible for but not limited to: --- Utilize multi-media functions (phone calls, faxes, and e-mail and integration files) to accurately input patient profile eligibility, medical history, clinical data, and updates into company operation platforms. --- Assist pharmacies in claims processing by providing information needed to process claims and researches all information related to pharmacy rejections. --- Process medication overrides for dosage changes or RTS (refills too soon), etc. --- Input manual claim data into the database on claims outside of processing window. --- Input appropriate claim processing call tracking notes with each call received. --- Provide patient medication profiles to facility pharmacies. --- Troubleshoot and resolve pharmacy related issues for Client Services. --- Input appropriate call-tracking notes with each call, fax, e-mail, or integration received. --- Transfer HospiOnDemand clients to clinical pharmacists for consults and create work order tickets and consult notes for pharmacist request. --- Assign coverage, transfers patients, or trouble shoots rejections as directed by clinical pharmacists. --- Work all assigned discharges and censuses from the Discharge Data Base. If you are interested please send your resume to [Click Here to Email Your Resum--] In addition to the day to day duties, the Customer Service Representative will need to meet the following requirements: --- Knowledge of proper telephone etiquette; previous call center experience preferred. --- Must have attention to detail with excellent problem solving and multi-tasking skills --- Computer literacy / data entry skills are required and proficiency in Microsoft Word, Outlook, and Excel --- Excellent written and verbal communication skills are required. --- Experience with image display software and web-based data entry software. --- Knowledge of Medical Terminology and ICD-10 Codes preferred. --- Knowledge of drug therapies. (Generic/Brand names, drug classes, sigs) --- Basic math and analytical skills. --- Possess a positive attitude and strong work ethic. --- Ability to work in a team environment and promote teamwork. --- Need to be able to work a flexible schedule including nights and weekends. Education and Experience --- Previous pharmacy technician experience highly desired, certification or licensure highly desired and/or related PBM business experience with knowledge of long term care pharmacy billing. --- Must have a High School diploma or equivalent. College or technical training a plus. OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.490.4154 for additional information. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. -- 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use .

Keywords: OfficeTeam, Montgomery , Customer Service Representative, Sales , Montgomery, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Life Insurance Agent Needed - take your insurance business to the next level
Description: Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-market shoppers - all free to
Company: ASSURANCE Independent Agents
Location: Montgomery
Posted on: 01/25/2020

Life Insurance Agent - free inbound leads, license required
Description: Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-market shoppers all free to you. br
Company: ASSURANCE Independent Agents
Location: Montgomery
Posted on: 01/25/2020

Insurance Sales Agent (395550)
Description: Role: Insurance Sales Agent br Employment Type: Full Time br Pay: Commission Based We pay for performance Successful first year agents average pay of nearly 38K in their first year with second year (more...)
Company: Kemper Life
Location: Birmingham
Posted on: 01/25/2020


Life Insurance Agents --- 100% remote, all inbound qualified leads
Description: Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-market shoppers
Company: ASSURANCE Independent Agents
Location: Montgomery
Posted on: 01/25/2020

Sales Lead
Description: Sales Lead Job Ref : 3575 Brand: Chico's Category: Retail Sales Associate Location: The Shoppes at EastChase, Montgomery, AL Join our chic team, dedicated to a styling and social experience (more...)
Company: Chico's (Chico's FAS, Inc.)
Location: Montgomery
Posted on: 01/25/2020

Life Insurance Agents - LIFE INSURANCE LICENSED REQ'D (Birmingham,AL)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Birmingham
Posted on: 01/25/2020

Insurance Sales Agent - Multiple Montgomery Area Locations
Description: Employer Name: SpiderID: Location: Montgomery, Alabama Date Posted: 1/19/2020 Wage: Negotiable Category: Insurance Job Code: 9743/11126 Job Description: Opening new locations in multiple areas in the (more...)
Company: National General Insurance Company
Location: Montgomery
Posted on: 01/25/2020

Customer Service Agent
Description: Job description br br This is an On-Site position in Montgomery, AL br br SYKES is looking for full-time Customer Services Representatives in Montgomery, AL. You might have driven past our (more...)
Company: Sykes
Location: Montgomery
Posted on: 01/25/2020

Insurance Agents - LIFE INSURANCE LICENSED REQ'D (Birmingham,AL)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Birmingham
Posted on: 01/25/2020

Sales and Marketing Assistant at Boutique Life Insurance and Annuities Firm
Description: Sales and Marketing Assistant at Boutique Life Insurance and Annuities Firm Birmingham , AL 40,000 - 55,000 - Our partner in Birmingham, AL is searching for an experienced Sales and Marketing Assistant (more...)
Company: PangeaTwo
Location: Birmingham
Posted on: 01/25/2020

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Montgomery RSS job feeds