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Customer Service Agent

Company: SYKES
Location: Montgomery
Posted on: April 10, 2021

Job Description:

Job descriptionAt SYKES, we help people one caring interaction at a time - that includes you! Join us as a Customer Service Agent to answer questions, process transactions and assist customers by phone at the Montgomery location! You'll shine in this role if you have strong listening skills and enjoy a challenging, fast-paced environment.During this time of the COVID-19 pandemic, the SYKES Montgomery Recruiting Team is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind. Apply now to schedule your Virtual interview.Work with us and you'll enjoy:* Full-Time Schedule (40 hours/week)* Starting Base Pay $12.00/hour* Pay Increase after 60 days to $13.50/hour* Pay Increase to $15.00/hour after 6 months in production* Performance bonus (Earn $1.00/hour + in addition to base pay)* Full benefits package including medical, dental, vision, life insurance and company matched 401(k)* 100% Paid Training* Tuition reimbursement programRequired qualifications, skills and experienceApply with us, if you possess:* A high school diploma or GED and are at least 18 years old* Ability to type 25 wpm* Strong communications skills (both written & verbal)* Computer skill* Previous experience in a customer service role (preferred, but not required)About SYKESSYKES Montgomery is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Montgomery!EEO statementEOE/Veteran/Disabled

Keywords: SYKES, Montgomery , Customer Service Agent, Sales , Montgomery, Alabama

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