Customer Service Representative
Company: Norris Insurance Group Llc
Location: Troy
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) 401(k) matching
Bonus based on performance Dental insurance Health insurance Paid
time off Wellness resources Attention Job Seekers! Join Our
Allstate Agency - Norris Insurance Group! We're thrilled to
announce that our Mega Agency, representing Allstate Insurance, is
expanding rapidly! We are currently seeking dynamic and motivated
Customer Service Representative to join our team across three
convenient locations. This is an incredible opportunity to be part
of an industry-leading company with a combined premium of a
staggering $18 million dollars! Why Choose Norris Insurance Group?
Unlimited Earning Potential: At our Agency, we believe in rewarding
your hard work! With our competitive compensation package, you'll
have the opportunity to earn a substantial income and unlock
limitless financial growth. Strong Industry Presence: Allstate
Insurance is a renowned name in the insurance industry, and our
Agency proudly represents their trusted brand. Joining our team
means becoming part of a well-established company with a solid
reputation and a loyal customer base. Comprehensive Training and
Support: We understand that starting a new role can be challenging.
That's why we provide comprehensive training and ongoing support to
help you succeed. Whether you're a seasoned professional or new to
the industry, we'll equip you with the knowledge and resources
needed to excel. Collaborative Team Environment: We foster a
positive and collaborative team culture where everyone's
contribution is valued. You'll work alongside talented individuals
who are passionate about what they do, creating a supportive and
motivating environment. Requirements: 1 - 2 years of customer
service experience Pleasant personality and dependable P&C
insurance license is preferred Must be skilled in using computer
programs and must be very comfortable with using any and all types
of technology (Microsoft Office Suite, Excel, Word, etc) Excellent
interpersonal skills and communication skills - written, verbal and
listening People-oriented, organized and able to work independently
as well as with the team. Ability to multitask Responsibilities:
Establish customer relationships and follow up with customers, as
needed. Answer phones/ incoming calls as well as making outbound
calls Provide prompt, accurate, and friendly customer service.
Service can include responding to inquiries regarding insurance
availability, eligibility, coverages, policy changes, transfers,
claim submissions, and billing clarification. Job Type: Full-time
Benefits: 401(k) Dental insurance Flexible schedule Health
insurance Paid time off Vision insurance Shift: No nights Ability
to commute/relocate: Troy, AL 36081: Reliably commute or planning
to relocate before starting work (Required) Work Location: In
person
Keywords: Norris Insurance Group Llc, Montgomery , Customer Service Representative, Sales , Troy, Alabama
