Relationship Manager, Premier
Company: Fiserv
Location: Montgomery
Posted on: August 4, 2022
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Job Description:
Clients in this territory are in the central and eastern time
zones. This is a remote role. As a Relationship Manager, you are
responsible for the business relationships of an assigned portfolio
of Premier Core Processing clients and obtaining assigned sales
quota. These clients range rom 300M-1B in assets. You will ensure
client satisfaction, retention, contract renewals, revenue
maintenance and revenue enhancement through the relationships
established with client personnel.Key Responsibilities:Serves as
primary point of contact and information resource to clients, sales
support, marketing, and management regarding ongoing
operations.Obtain assigned sales quota through contract renewals
and the sale of various products and services to assigned client
portfolio.Carries out day to day maintenance of daily operations
for assigned client portfolio.Responsible for identifying,
attracting, and retaining customers through proactive contacts,
thorough follow-up on outstanding issues, and professional contract
negotiations.Maintain industry and product knowledge, an
understanding of customers needs and concerns while continuously
promoting a positive company image.Travel may be required up to 60%
of the time.Under limited direction, meets or exceeds corporate
goals regarding revenue, profit, and customer satisfaction.Performs
other duties as required.The above statements are intended only to
describe the general nature of the job, and should not be construed
as an all-inclusive list of position responsibilities.Basic
Qualifications for Consideration:Bachelor s Degree5+ years in
banking industry, with bank management, sales, account management
or operations experience.Preferred Qualifications for
Consideration:Experience in sales and negotiating techniques are
preferred.Must have an in-depth knowledge of business and
operations in the financial industry.Excellent interpersonal
skills, including written and verbal communications and group
presentation skills.Must be able to organize activities and handle
multiple projects simultaneously, effectively and with timely
follow-up on each.Possess a positive attitude while operating under
pressure, and be an independent problem-solver.May be required to
train others (client and internal staff) in area of technical
expertise.While this position has no direct reports, it does
require interaction with subordinates and other staff members to
ensure client satisfaction.50% travel required
Keywords: Fiserv, Montgomery , Relationship Manager, Premier, Executive , Montgomery, Alabama
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