Relationship Manager, Premier

Company: Fiserv
Location: Montgomery
Posted on: August 4, 2022

Job Description:

Clients in this territory are in the central and eastern time zones. This is a remote role. As a Relationship Manager, you are responsible for the business relationships of an assigned portfolio of Premier Core Processing clients and obtaining assigned sales quota. These clients range rom 300M-1B in assets. You will ensure client satisfaction, retention, contract renewals, revenue maintenance and revenue enhancement through the relationships established with client personnel.Key Responsibilities:Serves as primary point of contact and information resource to clients, sales support, marketing, and management regarding ongoing operations.Obtain assigned sales quota through contract renewals and the sale of various products and services to assigned client portfolio.Carries out day to day maintenance of daily operations for assigned client portfolio.Responsible for identifying, attracting, and retaining customers through proactive contacts, thorough follow-up on outstanding issues, and professional contract negotiations.Maintain industry and product knowledge, an understanding of customers needs and concerns while continuously promoting a positive company image.Travel may be required up to 60% of the time.Under limited direction, meets or exceeds corporate goals regarding revenue, profit, and customer satisfaction.Performs other duties as required.The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.Basic Qualifications for Consideration:Bachelor s Degree5+ years in banking industry, with bank management, sales, account management or operations experience.Preferred Qualifications for Consideration:Experience in sales and negotiating techniques are preferred.Must have an in-depth knowledge of business and operations in the financial industry.Excellent interpersonal skills, including written and verbal communications and group presentation skills.Must be able to organize activities and handle multiple projects simultaneously, effectively and with timely follow-up on each.Possess a positive attitude while operating under pressure, and be an independent problem-solver.May be required to train others (client and internal staff) in area of technical expertise.While this position has no direct reports, it does require interaction with subordinates and other staff members to ensure client satisfaction.50% travel required

Keywords: Fiserv, Montgomery , Relationship Manager, Premier, Executive , Montgomery, Alabama